Visual Sound is an authorized service center for hundreds of videoconferencing,audio, and video manufacturers. We take great pride in the quality of our workand strive to exceed the expectations of our customers...each and every time.

We offer the following value-added Customer Service and Technical Support services:

CUSTOMIZED SERVICE AGREEMENTS:Flexible maintenance packages are available to keep systems fully operational and meet customer requirements. Options include four hour response, next day parts, training, equipment software updates, and 24/7 phone support.

SYSTEM QUALITY ASSURANCE:Preventive maintenance packages are available to
ensure system reliability and customer satisfaction. Our centers utilize LAN, WAN, and WiFi technologies to perform remote system diagnostics and make use of new, state-of-the-art equipment software management tools.

TECHNICAL SUPPORT:Our staff has over 20 years of comprehensive experience in teleconferencing, custom system integrations and audio/video technologies.

DEPOT SERVICE:Technicians are available to service equipment on an hourly basis at any one of our repair depot centers throughout the Mid-Atlantic region.

TRAINING:Our factory trained and certified technicians can provide on-site system or equipment training.

Call 800-862-6800 or e-mail us at service@visualsound.com to learn more about our
Customer Service and Technical Support options today!